​​​This agreement is between Optimal Wellness Centre and the above-named client.

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It is important to note that our wellness practitioners, led by Naturopathic Doctor, Dr. Pamela Cumberbatch, are not medical doctors and cannot treat, diagnose, or prevent any disease. However, we guide and teach our clients in natural health methods, including fasting, detoxification, dietary improvements, exercise, rest, mindset changes and other natural health practices to help you achieve your optimal wellness.

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Coach Responsibilities: Coach agrees to provide Client with personalized coaching services, including:

• Initial consultation: A comprehensive assessment of Client's health history, goals, and current lifestyle.

• Individual coaching sessions: Regular sessions to discuss progress, address challenges, and develop personalized action plans.

• Educational materials: Resources and information to support Client's understanding of natural health approaches.

• Email and phone support: Availability for questions and brief updates between sessions.

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Client Responsibilities: Client agrees to:

• Attend all scheduled coaching sessions and log in on time.

• Be actively engaged in the coaching process and complete any agreed-upon action plans.

• Provide the Coach with complete and accurate information about your history, current condition, and any medications or supplements you are taking.

• Inform the Coach of any changes in your health or goals.

• Follow the Coach's recommendations to the best of your ability.

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Fees and Payment:

Payment is due before each coaching session unless other arrangements have been agreed upon.

 

Termination:

This agreement may be terminated by either party prior to the next coaching session via notification to the Coach/Client and cancellation of your membership

 

Confidentiality:

Coach agrees to keep all information shared by Client confidential, except as required by law or to protect the safety of Client or others.​​