Fees: All fees are payable in advance at the beginning of each month, so please plan your finances accordingly.
If you are unable to commit to a monthly payment plan, we encourage you to discuss alternative payment options with the Wellness Coach to ensure a suitable arrangement is in place.
Our goal is to support your wellness journey while maintaining flexible and transparent payment terms.
No-Show Policy: If you do not attend a scheduled session, your payment will be forfeited.
Cancellation by Optimal Wellness Centre: If a session is canceled by Optimal Wellness Centre, you will receive a make-up session at no additional cost.
Program Structure: Sessions will be segmented into cohorts and will run for a set number of weeks. At the end of each cohort, you will have the option to continue with the next cohort or discontinue participation. Each cohort is designed to build on progress and keep you motivated toward achieving your fitness goals.
Liability: You agree to participate at your own risk and understand that Optimal Wellness Centre is not responsible for any injuries sustained during the session.
Health Disclosure: It is your responsibility to inform us of any health issues that may affect your participation in physical activities.